WiFiLAN Cloud : Introduction

WiFiLAN is an hosted, fully-managed, web-based operational support system (OSS) for managing wireless hotspots and hotzones. WiFiLAN is designed specially for managing WiFi/WiMAX networks and incorporates all features necessary to operate remote networks from a central console.

This solution is ideal for medium to large sized hotspot operators who want to offer a rich user experience and highly reliable service to their customers. Service providers and hotspot operators providing Internet services in public venues find the solution extremely useful since it allows them to manage all their business using a single, integrated interface. Enterprises also use WiFiLAN to secure their wireless environment by monitoring usage and providing access to authorized individuals.

WiFiLAN is offered as Software-as-a-Service (Saas) model so operators don't incur huge upfront cost of hardware and software and don’t need specialized IT staff to manage the backend services. Moreover it also helps them streamline their business processes and lets them focus on their core business and expanding their footprint. WiFiLAN is backed by Wifi-soft highly trained technical team and support staff to ensure that operators get prompt and reliable customer service when they need it to most.

When WiFi is being promoted as an amenity in retail, it should not end up deteriorating the overall consumer experience. Wifi-soft's solution delivers dynamic bandwidth allocation, secure access, zero configuration and real-time remote help desk support to ensure a delightful consumer experience.

WiFiLAN Cloud : Features

Cloud Managed Hotspots

WiFiLAN provides all the services needed for managing WiFi hotspots from a cloud-based, intuitive management portal. Administrators can centrally manage and control hundreds of hotspots without having to incur the upfront cost of hardware and software. WiFiLAN is specially designed for managing WiFi networks and incorporates all the necessary services to operate and monetize WiFi hotspots.

Branded Captive Portal

WiFiLAN Cloud provides the flexibility of designing branded captive portals as per client requirements. It also provides various web templates to design a fully functional captive portal without having to write complex code. Hotspot owners can design separate captive portal for each hotspot and can fully control the look-and-feel of the portal.

Hotspot Billing

WiFiLAN Cloud provides wide range of billing options for hotspot administrator to monetize their WiFi infrastructure. These options include credit card billing, PayPal, prepaid/access codes, PMS/Folio integration, usage based billing, tiered pricing and many more. Multiple options can be integrated on the captive portal thus providing greater flexibility to the operators for extracting revenues from the customers.

Hosted RADIUS

WiFiLAN Cloud provides AAA (authentication, authorization and accounting) services over the Internet using hosted RADIUS server. The service can scale to accommodate thousands of Wi-Fi hotspots and works with wide range of network access gateways. It supports various authentication protocols like CHAP, MS-CHAP, EAP, TTLS, PEAP and more.

Vendor Neutral

WiFiLAN is designed to be compatible with wide range of network access controllers available in the market today. It works seamlessly with any controller that provides captive portal and RADIUS client thus allowing administrators to manage heterogeneous networks centrally through a single management console. WiFiLAN is one of the few companies in the world that offers a comprehensive vendor neutral hotspot management platform today.

Partner Management

WiFiLAN Cloud is a multi-tenant application thus helps operators to manage multiple partners through single web-based interface. Each partner gets separate login to manage or monitor their hotspots. The administrator controls the level of control for each partner and maintains a consolidated view of all the partner hotspots.

Integrated Monitoring

WiFiLAN Cloud consolidates and maintains the data for all your hotspots and provides a single interface for reporting and analytics. It generates over 40 different reports on network usage, bandwidth utilization, revenue, network monitoring, problem tickets and more. WiFiLAN Cloud also maintains old archives in the cloud and makes them available on demand in compliance of the local law.

Bandwidth Management & QoS

As public WiFi hotspots become increasingly popular, the demand for bandwidth has risen exponentially. It is imperative for the hotspot operators to manage and allocate the bandwidth prudently to the users. They also need to ensure that users don't run bandwidth intensive applications thus hogging the Internet bandwidth and preventing other users to effectively using the network. WiFiLAN Cloud provides all the necessary tools to allocate bandwidth, enforce fair usage and implement bandwidth based billing on the network.

WiFiLAN Cloud : Benefits

Centralized Hotspot Management

WiFiLAN Cloud provides a simple yet powerful hotspot management in the cloud. Manage thousands of hotspots centrally without having to incur any extra cost of server hardware or hosting. WiFiLAN Cloud provides network wide visibility and control, easy setup, centralized reporting and seamless roaming for the hotspot users.
WiFiLAN Cloud helps in saving the cost of operations and installations, streamlining process and ensuring that administrators can manage their networks from any place and at any time.

Vendor Interoperability

WiFiLAN Cloud uses hardware agnostic design thus allowing operators to use wide range of hotspot controllers and access points depending on their feature requirements and budget. Unlike single vendor solutions, WiFiLAN Cloud allows operators to mix-and-match wide range of Wi-Fi hardware thus allowing them to save cost of network deployment. Complete list of supported gateways can be found here

Saves Operational Cost

WiFiLAN Cloud provides tools needed to get a new hotspot operational in hours not days. Custom splash pages can be developed using pre-designed web templates within minutes thus saving on programming and design cost. Cloud management provides unmatched scalability and flexibility of commissioning hotspots from central console. Operators can manage thousands of hotspots across the country and get consolidated view of everyday operations.

Wi-Fi Monetization

Operators can monetize their Wi-Fi hotspots using multiple options available in WiFiLAN Cloud. Implement credit card or PayPal billing with flexible billing plans based on time or bandwidth usage. Create access codes or vouchers in any combination that can be sold over the counter. PMS/Folio integration makes it really easy to charge guests to their rooms. Operators can avail Wifi-soft's professional services to implement custom payment scheme or payment gateway integration based on their requirements.

More Control

WiFiLAN Cloud enables operators to implement bandwidth control over remote Wi-Fi hotspots from single console thus providing unmatched flexibility and control. Each hotspot bandwidth rules can be specified and changed on the fly. Operators can assign bandwidth rules to each billing plans thus allowing them to offer tiered pricing for regular and high-bandwidth users. WiFiLAN Cloud also enforces quota and policies to implement fair bandwidth allocation on Wi-Fi hotspots.

Flexible & Scalable

WiFiLAN Cloud's unique software architecture makes it extremely customizable and scalable cloud solution. Operators managing hundreds of hotspots need a solution that can be customized to their business needs. Often they need a product that be quickly tweaked to match their customer's requirements without compromising on the reliability and performance. WiFiLAN Cloud can be easily customized and hosted on operator's own cloud infrastructure thus allowing them more control on the service offering.

High Availability

WiFiLAN Cloud promises high availability and redundancy to ensure your hotspots operate reliably 24x7. Our servers are hosted in state-of-the-art data centers across US and Europe and run on highly optimized and reliable design. The servers are monitored 24x7 and ensure 99.9% uptime. The data is automatically backed up and replicated across multiple data centers to ensure zero data loss.

Listed below are some of the major hardware vendors and their models that are currently supported -

# Vendor Name Hardware Model Configuration Guide
1 Wifi-soft U-50, U-100, U-200, U-500,U-1000 Download Guide
2 Colubris MSC 3200/3300, MSC 3500, MSC 5200/5500 Download Guide
3 HP MSM 710, MSM 730, MSM 750 Download Guide
4 Nomadix AG 3100, AG 5500, AG 5500 - Metro Download Guide
5 Cisco Cisco 4402, Cisco 4404, BBSM -
6 Zyxel VSG 1000/1200, G-4100 (v2), WSG-100 Download Guide
7 Browan/Gemtek P-560 / Plus, P-720/P-780, BG-6020G, G-4200 Download Guide
8 Valuepoint NC-3500, WC-3000, NC-3000/3560 Download Guide
9 Microtik RouterOS Download Guide
10 Linksys All models supporting DD-WRT Download Guide
11 DD-WRT/OpenWRT All models Download Guide
12 pfSense Any Hardware Download Guide
13 Meraki All Models Download Guide
14 Open-mesh Open-mesh AP Download Guide
15 Altai Technologies A3 Smart WiFi -
16 Cradlepoint CBR 400, MBR 1400, ARC MBR 1400, COR IBR 600 Download Guide

WiFiLAN Cloud : Frequent Asked Questions

1. What is WiFiLAN?

WiFiLAN is a complete, hosted operational support system (OSS) for managing wireless hotspots and hotzones. Unlike many other OSS, WiFiLAN is designed specifically for managing wireless networks and incorporates all features necessary for reliably operating wireless networks from a central location. Some of the basic features of WiFiLAN are listed below.

Features:

  1. Authentication
  2. Billing
  3. User Management
  4. Device Management
  5. Monitoring
  6. CRM
  7. Reporting
  8. Branded Portals
  9. Customer Self Care
  10. Prepaid Billing

2. What do you mean by hosted service?

Our application runs on a server in Secure Data Centers in the US that runs 24x7x52. This means you don't need to install any Software or run any servers locally to use our solution. You can manage your Wireless Network remotely even from a geographically distant location.


3. Where is WiFiLAN hosted?

WiFiLAN is hosted in a state-of-the-art, secure Data Center in the US. It has redundant backbones and is constantly monitored for security threats. We make sure it is up and running at all times. We have implemented two-server architecture in which one server acts as primary and the other one as a backup. The servers are hosted in two separate data center to ensure maximum uptime.


4. How does WiFiLAN work?

WiFiLAN is hosted in our NOC (Network Operations Center) in a secure data center.You don't need to install any Software or run any servers locally. All you need is a Compatible Gateway and a Broadband or DSL Internet Connection and you are ready to provide a Managed and Reliable WiFi Service. WiFiLAN helps you monitor and manage all your Hotspot Locations and Users remotely through you its Web Based Interface.


5. What are the browser requirements for WiFiLAN?

WiFiLAN functions perfectly on any Web browser. We recommend using IE 5 or higher and Mozilla 2.0 or higher.


6. Is my data secure in WiFiLAN?

Yes, WiFiLAN maintains your data securely. Our software runs on Linux operating system so it is relatively secure from Windows worms and viruses. Each server is secure by two firewalls - hardware and software and is constantly monitored for network attacks.


7. Can I have multiple WiFiLAN accounts?

Yes. WiFiLAN allows you to create multiple admin accounts and you can customize the access levels for each account. It lets you create strictly viewer accounts too.


8. Who is using WiFiLAN?

This solution is ideal for hotspot operators and service providers who need a complete, integrated back-office management solution that streamlines their operating procedures and reduces operational cost. The simple, intuitive web-based interface is easy to learn and makes hotspot management smooth and hassle-free.


9. Does WiFiLAN work in any Country?

Yes, WiFiLAN works in any country. You can have Captive Portals in your local language and charge your customers in one of the major currencies of the world.


10. Does WIFiLAN support multiple languages?

Not at the moment. We are working on it and shall post an update as soon as the multilingual feature is added


11. What is the architecture of WiFiLAN?

Please click here to view the architectural details of WiFiLAN.


12. I am using another software to manage my Wireless Networks. Will you help in migrating to WiFiLAN?

Yes, our Engineers shall help you migrate from your Existing Software solution to WiFiLAN and they shall assist you by remotely configuring your gateways to Interface with WiFiLAN.


13. What hardware is supported on WiFiLAN?

WiFiLAN is compatible with wide range of hardware. Please click here to view the list of Wireless Gateways supported by WiFiLAN.


14. Can I get a demo of the application?

Yes, a free Online Demo of our solution is available. Click here for our signup form. You shall receive information regarding your Demo WiFiLAN Account via e-mail. If you are interested in an ONLINE WALK-THROUGH of our solution, we have our Sales Representatives available at a time convenient for you. The representative will explain you various features of WiFiLAN and will guide your through the online demo. Please click here to schedule an ONLINE WALK-THROUGH.


15. Does my subscription come with product support?

Yes, our Engineers shall provide you professional and quick support related to WiFiLAN as well as hardware related issues like Recommending hardware, Flashing of Firmware and Configuration. Click here for Support Documentation for WiFiLAN.


Contact Us


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Our Contacts

Headquarters (India)

Wifi-soft Solutions Private Ltd. C-410,
Teerth Technospace IT Park,
Behind Mercedes-Benz Showroom,
Mumbai-Bangalore Highway, Baner, Pune - 411045 INDIA.
Phone:+91 (20) 6560 0521
Fax: +91 (20) 2729 2442
Web: http://www.wifi-soft.com

Technical Support:

Phone: +1 (855) 822 1050
Email: support@wifi-soft.com

Office (United States):

Wifi-soft Solutions
815-A Brazos St ,Suite 326
Austin, Texas - 78701 U.S.A.
Phone: +1 (866) 554 5090

International Sales:

Phone: +1 (866) 554 5090
Email: sales@wifi-soft.com